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Prepare your assistance
Rodez Aveyron Airport assists passengers with reduced mobility or those needing special assistance, from their arrival at the airport until they are seated on board. This service is free of charge.
Your journey, step by step
Step 1 / 5
I let my airline know
Tell your airline you need assistance when you book, and at the latest 48 hours before departure. This gives time to organise your welcome and any equipment you need.
Step 2 / 5
I park or get dropped off
10 parking spaces are reserved for people with reduced mobility: 5 in the P1 car park and 5 in the P2 car park. A drop-off area is a few steps from the terminal entrance.
Step 3 / 5
I go to the PRM assistance point
The PRM assistance point is opposite the main entrance of the terminal. An agent meets you there and assists you as needed.
Step 4 / 5
Assisted security and boarding
The agent accompanies you through security, to the boarding gate and, if needed, to your seat. A boarding ramp is available.
Step 5 / 5
On arrival
Assistance continues when you land: request it for your return flight too, so you are assisted at your destination airport just as in Rodez.
What assistance should you ask your airline for?
Airlines use international codes to prepare your assistance. Choose your situation to find out which one to give when you book.
Choose your situation to see the answer.
I can walk, but not long distances
Code WCHR
You can climb stairs and move around the cabin, but a wheelchair helps you get around the airport.
I cannot climb stairs
Code WCHS
You can move around the cabin but not up or down stairs: you board the aircraft by ramp or lift.
I cannot move around on my own
Code WCHC
You need help for every movement, all the way to your seat on the aircraft.
I travel with my own wheelchair
Own wheelchair
Tell your airline the type of wheelchair (manual or electric), its dimensions, its weight and, if electric, the battery type. In Europe, up to two mobility aids travel free of charge.
I am blind or visually impaired
Code BLND
An agent guides you through the airport. Your guide dog can travel in the cabin, subject to your airline’s conditions.
I am deaf or hard of hearing
Code DEAF
Staff adapt the way they communicate and make sure you receive important information (boarding, instructions).
I have an intellectual or cognitive disability
Code DPNA
Suitable assistance is arranged throughout your journey, together with your companion if you have one.
Equipment and services on site
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A free service
Assistance is free for passengers, as in every airport in the European Union (EU Regulation 1107/2006).
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Suitable wheelchairs
Wheelchairs are available for getting around the terminal.
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Boarding ramp
A ramp lets you reach the aircraft without using stairs.
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10 reserved spaces
5 PRM spaces in the P1 car park and 5 in the P2 car park, clearly marked.
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Accessible toilets
Accessible toilets are available in the terminal.
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Drop-off area
To be dropped off as close as possible to the terminal entrance.
A website accessible to all
A question about your assistance?
The airport team will answer your questions and help you prepare your visit.
